Customer Care ♥ Secret Lovejoy

Call us: 020 3637 1701

International: +44 20 3637 1701

Email Us:
Chat with us (Click the circle on the bottom right)
Facebook –
WhatsApp –

Tracking your order

You will recieve an email with your tracking number within 2 Days (always check your spam folder). You can also find this info on your account page. Otherwise just get in touch!

Deliveries + Refunds

Orders will be dispatched the same day in 98% of cases and within 48 hours for any other purchases. Refunds will be accepted within 30 days, if the item is faulty we will cover postage costs (when confirmed).


All of our packages are plain with no markers of the contents. They are either padded envelopes or boxes, your neighbours won’t be able to snoop!
When you purchase from us your bank statement will show a charge from “”.

Who are we?

Secret Lovejoy is a small team of 5 adult toy enthusiasts using their skills to try and bring you the best online adult toys experience. We are based in a warehouse in Wembley, United kingdom where we personally pick, pack and send your products out daily. We are always trying to make our customer experience better so you can get the world’s best toys, delivered fast with great prices.

We are excited to share our love of leveled up pleasure with the world, we can’t think of a better message to spread than love your body, treat it right and spoil it every now and again!

or use this form:

(+44) 0 20 3637 1701

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